Ticketek Australia Reviews

Ticketek Australia has an overall rating of 4.4 based on 54 reviews. Customer feedback on Ticketek Australia is mixed: Ticketek Australia reviewers highlight positive aspects like user-friendly interface, wide range of events, secure payment options, which strongly appeal to event-goers, concert enthusiasts, sports fans. However, Ticketek Australia is often criticized for its high service fees, occasional website glitches, limited customer support.

4.4/5.0

54 reviews

5 Stars

13

4 Stars

2

3 Stars

5

2 Stars

0

1 Star

0

All Ticketek Australia Reviews (54)
alicia1975
May 11, 2026
"Payment went through after a quick retry"
My payment failed the first time, but it worked fine when I tried again. A little annoying, haha, but at least it went through in the end...
heather_Romiro78
May 04, 2026
"Surprisingly fair queue, even if the wait was tense"
I used Ticketek for a big concert sale and, the queue felt a lot fairer than I expected. It seemed like I was put into a random spot rather than it just rewarding whoever could refresh the fastest, which was a nice change. The wait was still stressful though, and the page didn’t really update much, so I was sitting there wondering if anything was actually happening. But in the end I got through without any problems and managed to sort my tickets, so overall it was a better experience than I was bracing for.
edwin1988
April 26, 2026
"Booked tickets on ticketek.com.au last night. it…"
Booked tickets on ticketek.com.au last night. it was fine. Found the event quickly, chose my seats, paid, done. No weird errors or anything. Confirmation email showed up almost straight away too. I thought it might be a hassle, but nope. Worked out smoothly for me.
stanley.Morales
April 23, 2026
"Decent at first, but the fees got old"
My first impression was actually good — everything seemed straightforward and easy enough to use. But after a little while, the fees started to stand out more and became annoying. Overall it’s okay, but the extra charges definitely take away from the experience.
Sara_mendoza89
April 21, 2026
"Felt confident showing up to the right place"
I’m always a little cautious about event details because the last thing I want is to show up at the wrong time or venue. Everything listed was accurate, though, the time and location matched perfectly, which made the whole thing stress-free
WALDVOGEL
April 20, 2026
"Ticket transfer was easy, but I felt a bit ignored"
I had to send my tickets to a mate at the last minute and, to be fair, the actual transfer was much easier than I expected. I logged in, picked the tickets, and sent them over without any real hassle.
They got the email quickly too, which took a lot of stress out of it before the event. The only thing was that when I had a question, it kind of felt like no one was really listening, so that was a bit frustrating. Still, the transfer itself worked well.
myrtice_Cordova97
April 14, 2026
"Updating my login was a breeze"
I had to update my login and password, and it was way easier than I expected. It only took a minute or two before I was back in my account, with basically zero hassle. Couldn’t have been much smoother if it tried
CatherineCrosswell
April 05, 2026
"Refund was easy after the show got cancelled"
The show ended up getting cancelled, though I can’t remember if I found out the day before or earlier that week. Either way, I requested my refund and it came through without any hassle or back-and-forth. Straightforward overall.
BERGER
March 28, 2026
"Double charge was stressful, but they fixed it"
I was stressed when I saw I’d been charged twice for the same tickets. I reached out to Ticketek support and it did take a couple of days to hear back, which was a bit frustrating. In the end though, they sorted it out and refunded the extra payment, so I was really relieved. I do wish the response had been quicker, but overall it was handled okay and I got my tickets without any more drama.
heather1970
March 15, 2026
"I’ve used the Ticketek website and app a…"
I’ve used the Ticketek website and app a few times now, and to be fair, they’ve both worked well for me. The pages loaded without hassle, my tickets showed up in the app right away, and I didn’t run into any random crashes. it made getting into events a lot less stressful than I expected
kathy1973
February 18, 2026
"Seats were really close to what I booked"
The row was right, but the actual seats were just a little off from what I had booked. Not a huge deal, really, but I did notice it.
amandabaker1085
February 17, 2026
"Presale was a little frustrating 😕"
I jumped into the presale early, but somehow still ended up missing out on any decent seats. Kinda felt a bit unfair, honestly...
elaine.Chavez
February 17, 2026
"Got my tickets really quick and…"
Got my tickets really quick and they scanned in with literally no issue. Super smooth from start to finish
JeffJefferson
February 13, 2026
"I ended up with a spare ticket..."
I ended up with a spare ticket after my mate couldn’t make it, so I tried the resale option on Ticketek. it was easier than I thought it would be, I just listed the ticket and waited to see what happened.

It sold after a couple of days, and I got email updates along the way which was helpful. The only thing was the payment wasn’t instant, but it did come through fine in the end. Has anyone else had the same delay with getting paid?
VirgilChristopher_45
February 08, 2026
"I had to get in touch…"
I had to get in touch with Ticketek because there was an issue with my tickets, and the timing was really frustrating. I was already stressing because the event was coming up, and then it took a couple of days just to get the first reply. They did eventually sort it out, so I’ll give them that, but it wasn’t exactly helpful when I needed reassurance sooner rather than later. Not the worst support I’ve dealt with, but definitely not quick. A few clearer updates while waiting would’ve made the whole thing way less stressful.
Kathy_dunford81
January 14, 2026
"Seems like it keeps the scalpers away"
I managed to get my tickets at the normal price, and I didn’t see the usual sketchy reseller stuff popping up right away. Maybe I’m noticing a pattern, but it felt way fairer than how these things normally go
renee_Simas96
January 02, 2026
"I used ticketek.com.au for a concert, the..."
I used ticketek.com.au for a concert, the seat availability was actually accurate. I picked the tickets it showed as free, went through the process, and got them without some stupid last-second “sorry, sold out” message wasting my time.

I’m happy with it, mostly because so many other ticket sites make this way harder than it needs to be. If they can show what’s available properly, then there’s really no excuse for the others messing people around.
AnnetteBeard
December 24, 2025
"Got accessible seats sorted so quickly!"
I needed wheelchair-accessible seats and reached out for help... support got it sorted way faster than I expected. Really appreciated how easy it was!
HUTCHESON
December 14, 2025
"Helpful update, though I was a bit skeptical"
I got notified quickly when my event time changed, which was nice. The email was clear enough that I knew what I needed to do without having to chase anyone down. i wasn’t totally sure it would be handled that smoothly, but it ended up being better than I expected.
Dewayne_smith70
December 12, 2025
"The seat map was really easy to read..."
The seat map was really easy to read, and I could clearly see exactly where my seats were before booking. It made the whole process quick and way less stressful. I felt confident and relieved once everything was done.

View More Reviews

Have a question about Ticketek Australia?
ticketek

Ticketek Australia Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.